Over weekend I was reading "The $100 startup". It was a good read. I'd give it 5 stars if I'd write a review.
In an episode, it was a product launch day, and the business owner was busy taking care of positive response of the market (lots of orders). Then there was a disgruntled customer Dan, who wanted to tell the business owner what was wrong with the product according to him. The busy business owner just refunded him and moved on without wasting his precious time in the product launch day on Dan's comment.
I found the episode funny. That Dan guy would be very unhappy even after he got refund.
Another episode in the $100 startup says that cheap customers are worse in terms of complaints. That sort of confirmed my belief.
Overall it was a good read. But I see the book is a how-to book, meaning if I don't do the things directed [ to start up a (micro) business], the book would mean little to me.
Fortunately the book gave me some usable project ideas. I will work on them.
The US Presidential election is here. It has been an ugly battle, unfortunately. What I see is a battle between aggregated interest groups. "Anyone whose wallet's about to get lighter (from The Dark Knight, 2008)" resists and screams.
The defense budget makes about a half of the government spending. People who benefit from the half (military-industrial complex) will not want to accept anything less. Education, healthcare, social security and other spending make another half. People benefit from the half (also big industries) will be unwilling to yield, either.
It is clear which candidate supports which segment more. It is also clear to me which candidate I am hoping to win. I do not fancy sending US military abroad, again. But some people do, and probably they make money or other form of satisfaction out of it.
There are many political issues. Above references are only a few examples. My position does not always align perfectly well with existing political package, so that I'd have to choose lesser evil after weighing on the issues. The voting is tomorrow. Let's see how it goes.
